Case Study Summary

The challenge

Research and data agency Kantar was changing its operating model and asked Change Associates to prepare a change plan.

What we did

We developed a change management toolkit for the change team. We helped sell in the approach to the leadership team and supported the delivery of the first steps, including communications and training plans.

During this roll out it became clear the company was not yet ready for such a significant change.

The result

• We highlighted the risks and the programme was put on pause.

• After a four-month re-set of the programme, they remobilised and successfully delivered the roll out.