The challenge

Avis needed to replace the payroll systems for its North America and International operations. They had established their requirements, built a rollout plan and selected vendors for each territory.
They turned to Change Associates to ensure the vendor relationships were set up for success.

What we did

• Applied our  payroll procurement expertise to engage vendors and build strong relationships.
• Identified vendor capabilities to meet Avis’s payroll transformation goals and clarified all costs, including potential add-ons.
• Collaborated with the client team to negotiate a comprehensive solution at the best-value price.
• Reviewed contracts to ensure alignment with negotiations and clarity on responsibilities for rollout and ongoing management.

The result

• Commercial contracts were clear, aligned with requirements, and understood by all parties.

• The final cost was 17% less than the initial quotes despite an increase in the functionality.

“We have worked with Change Associates on many projects, so asking for their help with managing a payroll contract conversion was a no-brainer. I knew we could rely on them to represent our interests, to get into the important details and provide excellent advice.”
Sherry Knaszack, VP Global HR Transformation